Returns and Exchanges Policy

At Rain Bird, we stand by the quality of our home irrigation and garden products, offering a 30-day return window for items in their original, unused condition. We aim to ensure your home landscaping projects are supported by the best tools and a hassle-free satisfaction guarantee.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all manuals, parts, and hardware components are included.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to the original payment method within 5-7 business days.